Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your futon information has already been submitted, you are able to checkout without re-entering your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.

Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text dvd sales information about the product. these futon charges are in place of the chart above - not added to it. be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. we require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.in-home deliverydue to size and weight restrictions, our in-home delivery service delivers some of our larger furniture dvd sales items and upholstered items. when you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

how to shop on-linewhen you are ready to shop on-line, choose futon the category where you want to shop, ex: furniture, wall décor, sales meetings accessories, gifts, or seasonal specials. then choose the product or products you want to purchase and add to your cart. (note: you have the option to view your cart at any time during your shopping experience futon by going into "view cart" from the top navigational bar on any page.) continue shopping as your navigate through the web site. once you are finished sales shopping and are ready to place your order, click "place order" from the "view cart" page of the web site or if you are currently on a product page, click "check out" from the top navigational bar. you will be prompted to enter all of your personal information, including billing and shipping address and your credit card number.

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