Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has couch and antique furniture already been submitted, you are able to checkout without re-entering your shipping information couch each time that you purchase from the site. plus we are able to track your purchases, so you can review your order history at any time. to register, go to the shopper registration section furniture under customer service.

where are your outlets located?we have a number of outlets located across the u.s. the best way to find the outlet couch nearest you is to search by state under store locations. freight charges some items that are bulky or heavy increase our shipping costs to you. when required, we show these higher costs in ( ) immediately following the text information about the product. these charges are in place of the chart above - not added to it. be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. we require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.in-home deliverydue to size and weight restrictions, our in-home delivery service delivers some of our larger furniture furniture items and upholstered items. when you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

what delivery charges can i expect when i place couch an order on-line?most orders are shipped ups® ground service and you can expect delivery within 7-10 working days. for specific information on delivery and freight charges, please see our shipping/ delivery section under customer service. what is your return policy? at , you can always shop with confidence… your satisfaction is assured. if within 30 days you are not completely satisfied, return the item for an exchange, gift certificate, or full refund, including tax. sorry, we are unable to refund shipping charges.do you have a bridal or gift registry no, we do not have a bridal furniture registry at this time.can you ship items internationally? currently, we are not able to ship products or catalogs to international addresses.

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